Running a Shopify store shouldn't mean being chained to your computer 24/7 for cart recoveries and repetitive tasks.
But when support requests pile up, carts are abandoned, and responses slow down, growth takes a hit.
Kogents gives you a 24/7 AI-powered assistant built for Shopify, one that handles customer service, recovers lost sales, and keeps your store running, even when you're off the clock.
faster project updates
tasks automated
faster responses
AI Support
Even successful Shopify stores can lose money in ways you might not notice. If you're dealing with slow customer service automation, abandoned carts, or missed chances for sales automation, you're just wasting time, energy, and money.
Without smart sales automation, customers often check out without seeing complementary or premium products. Manual upselling is inconsistent. With conversational AI, your store can recommend relevant products in real time, boosting AOV automatically.
Every cart left behind is lost revenue. Without an AI agent to trigger personalized follow-ups, potential customers slip away. Customer service automation helps recover these e-commerce sales instantly and at scale.
Your team can't keep up with rising support demands. During peak times, slow replies hurt satisfaction. A virtual assistant built for Shopify handles common queries instantly with customer service automation.
Shoppers often need reminders to buy. Without proactive follow-ups, many leave without converting. A chatbot with support ticket automation engages leads 24/7 and guides them back to checkout.
You can use Kogents to unlock the power of Shopify AI automation, which increases sales, cuts down on work, and makes shopping easier, all without hiring more people.
Deliver instant answers to common questions across channels, anytime, anywhere. Powered by AI for online stores, Kogents handles customer inquiries with accuracy and empathy, reducing response times and improving satisfaction across the board.
Turn abandoned carts into conversions with intelligent, automated outreach. Unlike basic tools, our e-commerce chatbot knows how to engage shoppers contextually, re-engaging visitors with personalized prompts that drive action and complete the sale.
Boost your AOV with dynamic, personalized suggestions. Our engine uses machine learning e-commerce logic to analyze behavior, past purchases, and preferences, delivering the right upsell or cross-sell at just the right moment.
Let your customers easily check their orders and shipping status with a smooth self-serve support experience. Your AI agent works seamlessly with your store via the native Shopify integrations, no messy third-party stuff, no waiting around.
Kogents doesn't just automate tasks. It drives daily, tangible results for your Shopify store, from smarter decision-making to seamless customer experiences.
Kogents monitors your store in real time and sends proactive inventory alerts, helping you prevent overselling and maintain operational flow through intelligent Shopify merchant tools.
Our AI delivers real-time insights into your best-performing products, customer behaviors, and time-based patterns using advanced machine learning e-commerce models.
Kogents deliver tailored conversations that adapt to each visitor’s journey. With the power of AI-powered customer engagement, your store provides smarter interactions that feel human, not robotic.
Kogents empowers your brand to engage in real-time conversations across multiple languages. With Shopify AI agents that never sleep, your customers receive seamless support, anytime, anywhere, without ever hitting a language barrier.
Kogents drastically improves first-response times, delivering instant replies across platforms. Built as a robust Shopify AI plugin, it integrates deeply with your store for seamless, real-time support.
Your WhatsApp AI Agent replies in real time, detects high-intent behavior, and nurtures customers through every stage of the funnel — without you typing a word.
From product inquiries to payment reminders, this agent handles it all instantly using your knowledge base, ticket history, and real-time business logic.
Follows up automatically when Shopify agent detects cart abandonment
Escalates chats to Phone Agent when urgency is high
Updates CRM after conversations using Standalone Agent logic
Triggers Voice Agent callbacks for verification or follow-up sales
With human-sounding voice AI, your phone agent picks up 24/7, handles routine inquiries, books appointments, and transfers complex issues to the right human.
Built to mirror your tone and powered by real data, it brings down hold times and clears up your team's schedule without sacrificing service quality.
Connects with WhatsApp Agent to follow up on missed or dropped call
Books meetings directly into your Google Calendar via Assistant App
Sends post-call summaries to Standalone Agent for future insights
Flags high-volume issues to Chatbot Agent for proactive site messaging
Whether it's order status, refund requests, or shipping delays, your Shopify AI Agent handles them instantly by syncing with your store data in real time.
By resolving customer issues before they ever hit your support team, it not only saves hours — it boosts satisfaction and retention where it matters most.
Flags abandoned checkouts for WhatsApp Agent to follow up
Syncs with Voice Agent to resolve high-friction returns
Surfaces product feedback to Assistant App for on-the-go reviews
Notifies Chatbot Agent to update product FAQs automatically
Whether you're in the field, remote, or in-store, your Assistant App gives you instant access to internal data, documents, and workflows — using voice or text.
This mobile-first agent transforms how you interact with your backend: need a document, insight, or task managed? Just ask — it's already done.
Pulls live customer context from Chatbot Agent when updates are needed
Logs answers from Voice Agent for internal knowledge access
Adds calendar events triggered by Phone Agent bookings
Syncs insights from Standalone Agent to update playbooks on the go
Whether it's a voice command or a typed question, this hybrid agent delivers answers that feel human, contextual, and instantly accurate across all channels.
Trained on real conversations and support history, these agents not only talk — they listen, learn, and adapt to every interaction in real time.
Detects trending questions and signals Assistant App to update support scripts
Collaborates with Phone Agent to handle language-specific inquiries
Pushes recurring feedback to Shopify Agent for product improvement
Syncs resolved tickets with WhatsApp Agent for follow-up or upsell offers
Whether you're running lean or building fast, this browser-based agent handles customer queries, sales, and workflows independently — just plug and launch.
It learns from each interaction, pulls data from integrated tools, and evolves to support every part of your business with zero dev effort.
Shares real-time feedback to Chatbot Agent for web knowledge accuracy
Informs Phone Agent of user preferences before callbacks
Pushes lead data to WhatsApp Agent for nurturing
Feeds insights into Assistant App for mobile access and action
Setting up your AI sales assistant doesn’t have to be complicated. Kogents makes it fast, flexible, and frictionless.
Start by securely connecting your Shopify store to Kogents in just a few clicks. The platform syncs your data instantly using native Shopify integrations, so your agent is ready to access products, orders, and customer info, no manual setup needed.
Train your agent to sound like your brand. Whether you're sleek and modern or fun and quirky, your virtual shopping assistant can be tailored with tone, intent, and specific responses, creating authentic conversations your customers will trust.
Choose the triggers and responses that match your sales goals. Kogents allows you to define intelligent pathways that turn chats into conversions, using proven e-commerce chatbot logic to engage, upsell, and support with precision.
Once live, track how your AI agent performs in real time. View sales influenced, conversations handled, and customer satisfaction, all visualized in one sleek dashboard powered by AI for online stores.
Your AI grows with your business. As you add products, channels, or audiences, your agent adapts, using built-in logic to scale without complexity or additional staffing.
"We've been using the healthcare AI agent for about four months now, and the results are incredible. Our patient response times have dropped dramatically, and patients actually appreciate how fast and accurate the medical information is. The system also frees up our medical staff to focus on complex patient care instead of answering the same appointment and billing questions over and over again. It feels like we added an extra team member without the cost, and the HIPAA compliance gives us peace of mind."
"I was skeptical at first, but the personalized patient support feature blew me away. It remembers past interactions and makes every conversation feel seamless while maintaining complete patient privacy."
Increase in Patient Satisfaction
Reduction in Administrative Workload
"The physician-in-the-loop escalation is a lifesaver. Our patients never feel stuck talking to a bot — the system knows exactly when to bring in a real healthcare provider for medical decisions."
"What stood out for me was how simple the setup was with our existing EHR system. Within just a few days, the AI agent was already live and integrated with Epic. Our staff no longer waste time on routine administrative tasks because everything is automated. After a month of using it, I could already see a 60% improvement in patient satisfaction, and the cost savings compared to hiring additional administrative staff are significant."
Join thousands of Shopify merchants using Kogents to save time, automate support, and convert more customers, all with AI.
Kogents offers an intelligent Shopify AI Agent trained in e-commerce, capable of handling support, sales, and custom workflows, all through a seamless Shopify integration.
Yes, it's a true Shopify AI plugin. Setup takes minutes with zero code required. Just connect, customize, and go live.
Yes. You can upload FAQs, tone guides, policies, and more, allowing your Shopify AI assistant to speak in your brand’s voice.