This privacy notice for Kogents AI Inc. (doing business as Kogents AI) ("Kogents," "Kogents AI," "we," "us" or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
The non-personal information will be collected automatically when you’ll visit our website. The non-personal information includes your ip address, browser, language and access times. We may also collect the information about your actions within the site.
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, refrain from using our services. If you still have any questions or concerns, please contact us at info@kogents.ai.
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Kogents and the Services, the choices you make, and the products and features you use.
We do not process sensitive personal information.
We do not receive any information from third parties.
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
We may share information in specific situations and with specific third parties.
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
In this section, we will address the following:
Kogents AI Inc. (doing business as Kogents AI) ("Kogents," "we," "us," or "our") collects personal information to provide, improve, and administer our services ("Services"). This includes:
We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal requirements. We may also process your information for other purposes with your consent.
We implement organizational and technical processes and procedures to protect your personal information. Despite our safeguards, no electronic transmission or information storage technology can be guaranteed 100% secure.
We do not knowingly solicit data from or market to children under 18 years of age. By using Kogents AI services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor’s use of the services. If we learn that personal information from users younger than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@kogents.ai.
We use cookies and similar tracking technologies (like web beacons and pixels) to collect and store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
Information automatically collected may include:
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our services.
We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity (e.g. your name or contact information) but may include device and usage information, such as:
This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
We may share your personal information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information. We also may share information in specific situations described in this policy and with our affiliates and business partners.
You may review, change, or terminate your account at any time. In certain regions (such as the EEA, UK, and Canada), you have specific rights under applicable data protection laws, including the right to request access to your personal information, request rectification or erasure, restrict processing, and data portability.
For questions or concerns, specifically if you would like your data to be changed or erased, you can contact us at:
For any questions or concerns related to data privacy, you may contact our Data Protection Officer:
We are committed to protecting your privacy and ensuring the security of your personal information. We continuously enhance our security procedures as new technology becomes available.
This privacy policy is effective as of the revised date and will remain in effect unless otherwise specified. We may update this policy as necessary to stay compliant with relevant laws.
We employ reasonable technical and organizational security measures designed to protect any personal information we process. However, no security measures are infallible, and we cannot guarantee complete security of your information.
Some of the protocols we abide by include:
We will not use information about user activities on the internet together with any information that would result in the user being identified without their consent.
We do not associate information collected by software utilities (cookies, single-pixel gif images) with the username or email address when the user visits our sites.
We implement policy guidelines to safeguard the privacy of user-identifiable information from unauthorized access or improper use and continuously enhance our security procedures as new technology becomes available.
We honor requests from users to review all personally identifiable information, such as names, addresses, email addresses, and telephone numbers, maintained in reasonably retrievable form. We will correct inaccurate information verified by the user.
We may use user-identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the user agreement for that service.
All data, including personally identifiable information shared by users, shall be:
Users shall be provided with the following information before collecting personally identifiable information:
Information regarding the specific circumstances in which personal information is collected includes:
We may transfer, store, and process your information in countries other than your own.
Our servers are located in Europe. If you are accessing our Services from outside Europe, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States, and other countries.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In select regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
You have the right to withdraw your consent for us to process your personal information at any time. If we rely on your consent for any specific processing activities, you may withdraw that consent by contacting us at info@kogents.ai. Once we receive your request, we will promptly stop the processing of your personal information that relies on consent.
However, please note that withdrawing consent will not affect the lawfulness of any processing carried out before your withdrawal. Additionally, withdrawing your consent may limit your access to certain services or features, as some processing activities are necessary for providing our services.
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
If you would at any time like to review or change the information in your account or terminate your account, you can:Contact us using the contact information provided.Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.If you have questions or comments about your privacy rights, you may email us at info@kogents.ai.
If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
The California Code of Regulations defines a "resident" as:
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
The Yes/No indicates whether this is information we collect. Additionally, this information pertains to the past twelve (12) months:
Yes, these include:
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
Yes, these include:
Name, contact information, education, employment, employment history, and financial information.
Yes, these include:
Gender and date of birth.
Yes, these include:
Transaction information, purchase history, financial details, and payment information.
No, these include:
Fingerprints and voiceprints.
No, these include:
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
No, these include:
Device location.
No, these include:
Images and audio, video or call recordings created in connection with our business activities.
Student records and directory information.
No, these include:
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
Yes, these include:
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
No.
5.3. We will use and Retain the Collected Personal Information as Needed to Provide the Services or for:
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
Kogents AI Inc. collects and shares your personal information through:
If you are using an authorized agent to exercise your right to opt out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
Kogents AI Inc. has not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
If you are a resident of Virginia, you have specific rights under the Virginia Consumer Data Protection Act (CDPA), including the right to be informed, access, correct, delete, and obtain a copy of personal data, as well as the right to opt-out of certain processing activities.
"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.
We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.
If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at info@Kogents.ai. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, you may contact the Attorney General to submit a complaint.
If you are a resident of Delaware, you have specific rights under the Delaware Personal Data Privacy Act (DPDPA), effective January 1, 2025. These include the right to:
We may request that you provide additional information reasonably necessary to verify your identity and your request. If you submit a request through an authorized agent, we may need to collect additional information to verify your identity before processing the request.
Upon receiving your request, we will respond without undue delay and in all cases within forty-five (45) days of receipt. This period may be extended once by an additional forty-five (45) days when reasonably necessary. If we extend the period, we will inform you within the initial 45-day window and explain why.
If we decline to take action regarding your request, we will notify you of our decision and provide our reasoning. If you wish to appeal this decision, please email us at info@kogents.ai. Within sixty (60) days of receipt of an appeal, we will respond in writing, including an explanation of the reasons for our decision. If your appeal is denied, you may contact the Delaware Department of Justice to submit a complaint.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice of such changes or by directly sending you a notification.
You have the right to request access to, review, update, or delete your personal information. To submit a data subject access request, contact us at info@kogents.ai.
We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted, we will inform you about that practice in a revised version of this privacy notice.