4492, 1007 N Orange St. 4th Floor , Wilmington, DE, New Castle, US, 19801
Healthcare AI Agent

Healthcare AI Agent for Smarter Patient Care

Reduce administrative burden, improve efficiency, and enhance patient outcomes with a healthcare AI agent designed for modern providers.

Kogents delivers an AI-powered healthcare assistant that integrates with EHR systems, supports clinical decision support, and drives smarter patient care automation to meet the growing needs of healthcare organizations.

Transform Patient Care Todayarrow
Customer Service AI Agents
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Less admin workload

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Faster patient response

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Accuracy with EHR integration

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Higher ROI for providers

Benefits

Why Providers are Turning to Healthcare AI Agents

Healthcare providers face rising administrative pressure, growing patient demands, and strict regulatory requirements. A healthcare AI agent helps address these challenges with efficiency, compliance, and improved care delivery.

Reduce Administrative Burden

Reduce Administrative Burden

By enabling administrative tasks automation and improving workflow efficiency, AI streamlines scheduling, claims, and documentation. This form of healthcare automation allows clinicians to focus more on patients, an approach emphasized by the Centers for Medicare & Medicaid Services (CMS) and the American Medical Association.

Enhance Patient Experience

Enhance Patient Experience

An intelligent virtual health agent or AI patient support agent strengthens patient engagement through guided intake, reminders, and self-service support. Integrated into virtual care and telehealth programs, these solutions improve accessibility and create a more connected care experience.

Ensure Compliance & Security

Ensure Compliance & Security

AI systems built with HIPAA compliance protect sensitive records while meeting developing healthcare regulations. With secure data practices and alignment to HL7 standards, providers can remain confident under oversight from the FDA, HIPAA, and the HITECH Act.

Drive Consistent Clinical Outcomes

Drive Consistent Clinical Outcomes

Through digital health solutions and clinical decision support, AI reduces errors and supports value-based care, helping providers deliver reliable outcomes and build long-term patient trust.

Case Studies

Every Agent, Built to Perform

Your team spends 40% of their time answering repeat questions, chasing status updates, and managing delays. Kogents AI wipes that clean.

  • Turn Conversations into Revenue on the World's Most Active Messaging App

    Your WhatsApp AI Agent replies in real time, detects high-intent behavior, and nurtures customers through every stage of the funnel — without you typing a word.

    Fast Answers. Smarter Follow-Ups. Full Coverage.

    From product inquiries to payment reminders, this agent handles it all instantly using your knowledge base, ticket history, and real-time business logic.

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    Agentic Workflow

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    Follows up automatically when Shopify agent detects cart abandonment

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    Escalates chats to Phone Agent when urgency is high

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    Updates CRM after conversations using Standalone Agent logic

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    Triggers Voice Agent callbacks for verification or follow-up sales

  • Every Call Answered, Routed, and Resolved — No Waiting, No Voicemail

    With human-sounding voice AI, your phone agent picks up 24/7, handles routine inquiries, books appointments, and transfers complex issues to the right human.

    No Missed Opportunities, No Repetition — Just Resolution at Scale

    Built to mirror your tone and powered by real data, it brings down hold times and clears up your team's schedule without sacrificing service quality.

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    Agentic Workflow

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    Connects with WhatsApp Agent to follow up on missed or dropped call

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    Books meetings directly into your Google Calendar via Assistant App

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    Sends post-call summaries to Standalone Agent for future insights

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    Flags high-volume issues to Chatbot Agent for proactive site messaging

  • From Cart to Confirmation — This Agent Owns the Post-Sale Journey

    Whether it's order status, refund requests, or shipping delays, your Shopify AI Agent handles them instantly by syncing with your store data in real time.

    More Orders Completed, Fewer Tickets Created

    By resolving customer issues before they ever hit your support team, it not only saves hours — it boosts satisfaction and retention where it matters most.

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    Agentic Workflow

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    Flags abandoned checkouts for WhatsApp Agent to follow up

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    Syncs with Voice Agent to resolve high-friction returns

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    Surfaces product feedback to Assistant App for on-the-go reviews

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    Notifies Chatbot Agent to update product FAQs automatically

  • The Smartest Teammate in Your Pocket — Always Ready, Always Synced

    Whether you're in the field, remote, or in-store, your Assistant App gives you instant access to internal data, documents, and workflows — using voice or text.

    Work Faster, Smarter, and from Anywhere Without Logging Into Anything

    This mobile-first agent transforms how you interact with your backend: need a document, insight, or task managed? Just ask — it's already done.

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    Agentic Workflow

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    Pulls live customer context from Chatbot Agent when updates are needed

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    Logs answers from Voice Agent for internal knowledge access

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    Adds calendar events triggered by Phone Agent bookings

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    Syncs insights from Standalone Agent to update playbooks on the go

  • Your Always-On Brand Voice, No Matter How People Reach You

    Whether it's a voice command or a typed question, this hybrid agent delivers answers that feel human, contextual, and instantly accurate across all channels.

    Reduce Human Load, Raise Response Quality — 24/7, Multilingual, Multiplatform

    Trained on real conversations and support history, these agents not only talk — they listen, learn, and adapt to every interaction in real time.

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    Agentic Workflow

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    Detects trending questions and signals Assistant App to update support scripts

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    Collaborates with Phone Agent to handle language-specific inquiries

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    Pushes recurring feedback to Shopify Agent for product improvement

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    Syncs resolved tickets with WhatsApp Agent for follow-up or upsell offers

  • Deploy One Link and Deliver Full-Service AI — No Platform Needed

    Whether you're running lean or building fast, this browser-based agent handles customer queries, sales, and workflows independently — just plug and launch.

    Perfect for Onboarding, Support, Sales, or Internal Use — It Adapts to Your Flow

    It learns from each interaction, pulls data from integrated tools, and evolves to support every part of your business with zero dev effort.

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    Agentic Workflow

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    Shares real-time feedback to Chatbot Agent for web knowledge accuracy

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    Informs Phone Agent of user preferences before callbacks

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    Pushes lead data to WhatsApp Agent for nurturing

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    Feeds insights into Assistant App for mobile access and action

Solutions

Our Healthcare AI Agent Solutions That Drive Results

Every healthcare system operates with unique challenges, but efficiency, patient experience, and compliance remain common priorities. Our services are designed to meet these needs with practical, healthcare-ready AI solutions

AI-powered Patient Support

Our AI healthcare chatbot and virtual nursing assistant improve patient interactions through guided intake, appointment reminders, and 24/7 support. With predictive healthcare analytics, these tools anticipate patient needs and strengthen engagement in telehealth programs.

Workflow Automation for Healthcare Staff

Our clinical AI agent streamlines documentation, scheduling, and billing through healthcare AI automation. With built-in EHR integration and automated claims processing, teams save time, reduce errors, and focus more on direct patient care.

Clinical Decision Support & Insights

By applying predictive analytics and real-time data insights, our solution enhances clinical decision support. It helps reduce errors, improve diagnostic accuracy, and align care with value-based initiatives.

Secure Data Processing & Compliance

Our data solutions embed HIPAA compliance and follow key healthcare regulations. With ISO 13485 standards, HL7 interoperability, and FDA-aligned practices, providers can trust that patient data remains secure and reliable.

Customers
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Why Kogents

Why Kogents Leads in Healthcare AI Agents

Choosing the right healthcare AI solution means ensuring compliance, adaptability, and trust. Kogents deliver on these priorities with capabilities designed specifically for healthcare providers.

HIPAA & GDPR Compliance

HIPAA & GDPR Compliance

Our platform is built on HIPAA standards and data privacy in healthcare practices while aligning with GDPR, giving providers confidence that patient data is always protected.

Workflow-Ready AI Agents

Workflow-Ready AI Agents

We design adaptable solutions with AI-driven healthcare automation that function as a healthcare AI co-pilot, supporting unique workflows across patient support, administration, and clinical tasks.

Integration with EHR/EMR Systems

Integration with EHR/EMR Systems

Kogents integrate smoothly with platforms like Epic Systems and Cerner, ensuring smooth medical data interoperability without disrupting existing processes.

Proven Accuracy with Clinical Data

Proven Accuracy with Clinical Data

Our approach is validated by trusted sources, drawing on NIH research and insights from JAMA studies to deliver accuracy clinicians can rely on.

Human-in-the-loop Oversight

Human-in-the-loop Oversight

Every solution includes human-in-the-loop oversight, ensuring providers retain control and accountability while benefiting from AI-driven efficiency and support.

Listings
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Process

How Our Healthcare AI Agent Process Works

Implementing a healthcare AI agent requires precision and alignment with clinical priorities. Our process ensures adoption is smooth, compliant, and outcome-driven.

We assess challenges such as staffing shortages and rising patient expectations to define where AI can deliver the greatest impact.

An AI healthcare assistant or clinical AI agent is deployed to fit existing workflows, supporting both administrative and clinical needs.

With EHR integration and workflow automation, staff training ensures AI adoption strengthens care delivery without disruption.

We measure adoption and system outcomes, ensuring AI agents align with clinical goals while maintaining compliance with FDA guidelines.

Performance data is reviewed and refined, allowing us to enhance workflows and improve results based on provider and patient feedback.

Drawing on best practices and NIH case studies, we expand successful implementations across departments or networks while preserving reliability and trust.

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Technologies

Technologies We Use

Node.js

Runtime

Express

Framework

NestJS

Framework

TypeScript

Strong Typing

Socket.IO

Real-Time Chat

WebSocket

Real-Time Chat

BullMQ

Queues, Jobs

Node.js

Runtime

Express

Framework

NestJS

Framework

TypeScript

Strong Typing

Socket.IO

Real-Time Chat

WebSocket

Real-Time Chat

BullMQ

Queues, Jobs

Redis

Queues, Jobs, Sessions

OpenAI

(LLMs)

Anthropic API

(LLMs)

LangChain

Prompt Orchestration, RAG

LlamaIndex

Prompt Orchestration, RAG

Redis

Queues, Jobs, Sessions

OpenAI

(LLMs)

Anthropic API

(LLMs)

LangChain

Prompt Orchestration, RAG

LlamaIndex

Prompt Orchestration, RAG

PostgreSQL

+ Prisma ORM

Redis

Cache, Session

MongoDB

Optional Alternative

S3

File Storage For KB Docs

Cloudflare R2

File Storage For KB Docs

PostgreSQL

+ Prisma ORM

Redis

Cache, Session

MongoDB

Optional Alternative

S3

File Storage For KB Docs

Cloudflare R2

File Storage For KB Docs

Reviews

Client Testimonails

"We've been using the healthcare AI agent for about four months now, and the results are incredible. Our patient response times have dropped dramatically, and patients actually appreciate how fast and accurate the medical information is. The system also frees up our medical staff to focus on complex patient care instead of answering the same appointment and billing questions over and over again. It feels like we added an extra team member without the cost, and the HIPAA compliance gives us peace of mind."

DR
Dr. Sarah Mitchell

Medical Director, City General Hospital

★★★★★

"I was skeptical at first, but the personalized patient support feature blew me away. It remembers past interactions and makes every conversation feel seamless while maintaining complete patient privacy."

JR
Jennifer Rodriguez

Practice Manager, Family Care Clinic

★★★★★
⭐⭐⭐

85%

Increase in Patient Satisfaction

video image demo

65%

Reduction in Administrative Workload

"The physician-in-the-loop escalation is a lifesaver. Our patients never feel stuck talking to a bot — the system knows exactly when to bring in a real healthcare provider for medical decisions."

AH
Dr. Amir Hassan

Cardiologist, Heart & Vascular Center

★★★★★

"What stood out for me was how simple the setup was with our existing EHR system. Within just a few days, the AI agent was already live and integrated with Epic. Our staff no longer waste time on routine administrative tasks because everything is automated. After a month of using it, I could already see a 60% improvement in patient satisfaction, and the cost savings compared to hiring additional administrative staff are significant."

SL
Dr. Sophia Lee

Chief Medical Officer, Regional Medical Center

★★★★★
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Improve Care, Ensure Compliance, and Reduce Burden

Deploy a healthcare AI agent to improve efficiency, strengthen compliance, and enhance patient care. Whether you need an AI healthcare co-pilot to support workflows or a medical AI assistant to streamline patient interactions, our solutions are designed for measurable results

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FAQs

Frequently Asked Questions

Kogents offers healthcare AI agents built for clinical and administrative workflows with HIPAA compliance, EHR integration, and human-in-the-loop oversight to ensure safety and accuracy.

Our AI healthcare co-pilot automates scheduling, documentation, and claims, using workflow automation and predictive healthcare analytics to free staff for patient care.

Yes. Kogents supports medical data interoperability, integrating with platforms like Epic Systems and Cerner without disrupting existing processes.

Providers trust Kogents for data privacy in healthcare, FDA-aligned processes, and solutions informed by NIH research that ensure compliance and reliability.

A healthcare AI agent is a digital solution that automates administrative tasks, supports clinical workflows, and improves patient engagement through data-driven insights and virtual assistance.

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Blogs

Recent Blogs