Less admin workload
Faster patient response
Accuracy with EHR integration
Higher ROI for providers
Healthcare providers face rising administrative pressure, growing patient demands, and strict regulatory requirements. A healthcare AI agent helps address these challenges with efficiency, compliance, and improved care delivery.
By enabling administrative tasks automation and improving workflow efficiency, AI streamlines scheduling, claims, and documentation. This form of healthcare automation allows clinicians to focus more on patients, an approach emphasized by the Centers for Medicare & Medicaid Services (CMS) and the American Medical Association.
An intelligent virtual health agent or AI patient support agent strengthens patient engagement through guided intake, reminders, and self-service support. Integrated into virtual care and telehealth programs, these solutions improve accessibility and create a more connected care experience.
AI systems built with HIPAA compliance protect sensitive records while meeting developing healthcare regulations. With secure data practices and alignment to HL7 standards, providers can remain confident under oversight from the FDA, HIPAA, and the HITECH Act.
Through digital health solutions and clinical decision support, AI reduces errors and supports value-based care, helping providers deliver reliable outcomes and build long-term patient trust.
Your WhatsApp AI Agent replies in real time, detects high-intent behavior, and nurtures customers through every stage of the funnel — without you typing a word.
From product inquiries to payment reminders, this agent handles it all instantly using your knowledge base, ticket history, and real-time business logic.
Follows up automatically when Shopify agent detects cart abandonment
Escalates chats to Phone Agent when urgency is high
Updates CRM after conversations using Standalone Agent logic
Triggers Voice Agent callbacks for verification or follow-up sales
With human-sounding voice AI, your phone agent picks up 24/7, handles routine inquiries, books appointments, and transfers complex issues to the right human.
Built to mirror your tone and powered by real data, it brings down hold times and clears up your team's schedule without sacrificing service quality.
Connects with WhatsApp Agent to follow up on missed or dropped call
Books meetings directly into your Google Calendar via Assistant App
Sends post-call summaries to Standalone Agent for future insights
Flags high-volume issues to Chatbot Agent for proactive site messaging
Whether it's order status, refund requests, or shipping delays, your Shopify AI Agent handles them instantly by syncing with your store data in real time.
By resolving customer issues before they ever hit your support team, it not only saves hours — it boosts satisfaction and retention where it matters most.
Flags abandoned checkouts for WhatsApp Agent to follow up
Syncs with Voice Agent to resolve high-friction returns
Surfaces product feedback to Assistant App for on-the-go reviews
Notifies Chatbot Agent to update product FAQs automatically
Whether you're in the field, remote, or in-store, your Assistant App gives you instant access to internal data, documents, and workflows — using voice or text.
This mobile-first agent transforms how you interact with your backend: need a document, insight, or task managed? Just ask — it's already done.
Pulls live customer context from Chatbot Agent when updates are needed
Logs answers from Voice Agent for internal knowledge access
Adds calendar events triggered by Phone Agent bookings
Syncs insights from Standalone Agent to update playbooks on the go
Whether it's a voice command or a typed question, this hybrid agent delivers answers that feel human, contextual, and instantly accurate across all channels.
Trained on real conversations and support history, these agents not only talk — they listen, learn, and adapt to every interaction in real time.
Detects trending questions and signals Assistant App to update support scripts
Collaborates with Phone Agent to handle language-specific inquiries
Pushes recurring feedback to Shopify Agent for product improvement
Syncs resolved tickets with WhatsApp Agent for follow-up or upsell offers
Whether you're running lean or building fast, this browser-based agent handles customer queries, sales, and workflows independently — just plug and launch.
It learns from each interaction, pulls data from integrated tools, and evolves to support every part of your business with zero dev effort.
Shares real-time feedback to Chatbot Agent for web knowledge accuracy
Informs Phone Agent of user preferences before callbacks
Pushes lead data to WhatsApp Agent for nurturing
Feeds insights into Assistant App for mobile access and action
Every healthcare system operates with unique challenges, but efficiency, patient experience, and compliance remain common priorities. Our services are designed to meet these needs with practical, healthcare-ready AI solutions
Our AI healthcare chatbot and virtual nursing assistant improve patient interactions through guided intake, appointment reminders, and 24/7 support. With predictive healthcare analytics, these tools anticipate patient needs and strengthen engagement in telehealth programs.
Our clinical AI agent streamlines documentation, scheduling, and billing through healthcare AI automation. With built-in EHR integration and automated claims processing, teams save time, reduce errors, and focus more on direct patient care.
By applying predictive analytics and real-time data insights, our solution enhances clinical decision support. It helps reduce errors, improve diagnostic accuracy, and align care with value-based initiatives.
Our data solutions embed HIPAA compliance and follow key healthcare regulations. With ISO 13485 standards, HL7 interoperability, and FDA-aligned practices, providers can trust that patient data remains secure and reliable.
Choosing the right healthcare AI solution means ensuring compliance, adaptability, and trust. Kogents deliver on these priorities with capabilities designed specifically for healthcare providers.
Our platform is built on HIPAA standards and data privacy in healthcare practices while aligning with GDPR, giving providers confidence that patient data is always protected.
We design adaptable solutions with AI-driven healthcare automation that function as a healthcare AI co-pilot, supporting unique workflows across patient support, administration, and clinical tasks.
Kogents integrate smoothly with platforms like Epic Systems and Cerner, ensuring smooth medical data interoperability without disrupting existing processes.
Our approach is validated by trusted sources, drawing on NIH research and insights from JAMA studies to deliver accuracy clinicians can rely on.
Every solution includes human-in-the-loop oversight, ensuring providers retain control and accountability while benefiting from AI-driven efficiency and support.
Implementing a healthcare AI agent requires precision and alignment with clinical priorities. Our process ensures adoption is smooth, compliant, and outcome-driven.
We assess challenges such as staffing shortages and rising patient expectations to define where AI can deliver the greatest impact.
An AI healthcare assistant or clinical AI agent is deployed to fit existing workflows, supporting both administrative and clinical needs.
With EHR integration and workflow automation, staff training ensures AI adoption strengthens care delivery without disruption.
We measure adoption and system outcomes, ensuring AI agents align with clinical goals while maintaining compliance with FDA guidelines.
Performance data is reviewed and refined, allowing us to enhance workflows and improve results based on provider and patient feedback.
Drawing on best practices and NIH case studies, we expand successful implementations across departments or networks while preserving reliability and trust.
Runtime
Framework
Framework
Strong Typing
Real-Time Chat
Real-Time Chat
Queues, Jobs
Runtime
Framework
Framework
Strong Typing
Real-Time Chat
Real-Time Chat
Queues, Jobs
Queues, Jobs, Sessions
(LLMs)
(LLMs)
Prompt Orchestration, RAG
Prompt Orchestration, RAG
Queues, Jobs, Sessions
(LLMs)
(LLMs)
Prompt Orchestration, RAG
Prompt Orchestration, RAG
+ Prisma ORM
Cache, Session
Optional Alternative
File Storage For KB Docs
File Storage For KB Docs
+ Prisma ORM
Cache, Session
Optional Alternative
File Storage For KB Docs
File Storage For KB Docs
"We've been using the healthcare AI agent for about four months now, and the results are incredible. Our patient response times have dropped dramatically, and patients actually appreciate how fast and accurate the medical information is. The system also frees up our medical staff to focus on complex patient care instead of answering the same appointment and billing questions over and over again. It feels like we added an extra team member without the cost, and the HIPAA compliance gives us peace of mind."
"I was skeptical at first, but the personalized patient support feature blew me away. It remembers past interactions and makes every conversation feel seamless while maintaining complete patient privacy."
Increase in Patient Satisfaction
Reduction in Administrative Workload
"The physician-in-the-loop escalation is a lifesaver. Our patients never feel stuck talking to a bot — the system knows exactly when to bring in a real healthcare provider for medical decisions."
"What stood out for me was how simple the setup was with our existing EHR system. Within just a few days, the AI agent was already live and integrated with Epic. Our staff no longer waste time on routine administrative tasks because everything is automated. After a month of using it, I could already see a 60% improvement in patient satisfaction, and the cost savings compared to hiring additional administrative staff are significant."
Deploy a healthcare AI agent to improve efficiency, strengthen compliance, and enhance patient care. Whether you need an AI healthcare co-pilot to support workflows or a medical AI assistant to streamline patient interactions, our solutions are designed for measurable results
Kogents offers healthcare AI agents built for clinical and administrative workflows with HIPAA compliance, EHR integration, and human-in-the-loop oversight to ensure safety and accuracy.
Our AI healthcare co-pilot automates scheduling, documentation, and claims, using workflow automation and predictive healthcare analytics to free staff for patient care.
Yes. Kogents supports medical data interoperability, integrating with platforms like Epic Systems and Cerner without disrupting existing processes.
Providers trust Kogents for data privacy in healthcare, FDA-aligned processes, and solutions informed by NIH research that ensure compliance and reliability.
A healthcare AI agent is a digital solution that automates administrative tasks, supports clinical workflows, and improves patient engagement through data-driven insights and virtual assistance.