Discover how businesses across industries use Kogents AI to automate support, boost sales, and deliver success stories worth sharing.
"We've been using the AI service agent for about three months now, and the results are incredible. Our response times have dropped drastically, and customers actually appreciate how fast and accurate the answers are. The system also frees up up my team to focus on more complex cases instead of answering the same FAQs over and over again. It feels like we added an extra team member without the cost."
"I was skeptical at first, but the personalized support feature blew me away. It remembers past interactions and makes every conversation feel seamless."
Increase in Customer Satisfaction
Reduction in Average Handling Time
"The human-in-the-loop escalation is a lifesaver. Our customers never feel stuck talking to a bot — the system knows exactly when to bring in a real agent."
"What stood out for me was how simple the setup was. Within just a few hours, the AI agent was already live and integrated with our CRM. Our agents no longer waste time creating tickets manually because everything is automated. After a week of using it, I could already see a 40% improvement in efficiency, and the cost savings compared to hiring additional staff are significant."
"We've been using the AI service agent for about three months now, and the results are incredible. Our response times have dropped drastically, and customers actually appreciate how fast and accurate the answers are. The system also frees up up my team to focus on more complex cases instead of answering the same FAQs over and over again. It feels like we added an extra team member without the cost."
"I was skeptical at first, but the personalized support feature blew me away. It remembers past interactions and makes every conversation feel seamless."
Increase in Customer Satisfaction
Reduction in Average Handling Time
"The human-in-the-loop escalation is a lifesaver. Our customers never feel stuck talking to a bot — the system knows exactly when to bring in a real agent."
"What stood out for me was how simple the setup was. Within just a few hours, the AI agent was already live and integrated with our CRM. Our agents no longer waste time creating tickets manually because everything is automated. After a week of using it, I could already see a 40% improvement in efficiency, and the cost savings compared to hiring additional staff are significant."